Opteven appoints new operations chiefs to boost customer support

Insurance coverage and guarantee agency Opteven UK has appointed Neil Mobey and Emmanuel Pallot as its new heads of operations, every with distinct tasks to boost the corporate’s service requirements.

Mobey joins after working for 16 years with Renault Retail Group UK. He brings with him 23 years of automotive expertise, throughout which period he has held a number of management roles inside Renault Retail Group, along with his final place being nationwide gross sales centre supervisor.

“Opteven is an formidable firm with a observe report of success mixed with a want for progress and a drive to be one of the best. Having met members of the senior staff, it’s clear that the corporate shares my ardour for delivering constant outcomes, whereas putting staff on the coronary heart of its achievements,” he mentioned.

Pallot has labored within the truck business for the final 25 years, spending the final 20 years with Man UK in numerous roles together with breakdown name centre supervisor, buyer help supervisor and, for the final 5 years, head of contracts and guarantee.

“Opteven continues to develop its UK operations and there are some actually thrilling product developments within the pipeline over the following few years. I’m thrilled to be part of that,” commented Pallot. 

The appointments comply with the promotion of former UK operations director Madjid Hadj-Amar to move of france operations, primarily based in Lyon the place he beforehand labored for 23 years. Throughout his time within the UK, Madjid centered on enhancing the digital transformation technique for Opteven UK’s automotive warranties operations.

Ludovic Troyes, CEO of Opteven UK, commented: “Madjid has been a useful member of our organisation and we want him each success and happiness in his future endeavours. On the similar time, we welcome Neil and Emmanuel to the staff. We’re assured that they may excel of their positions and help the event of a mixed staff of greater than 40 expert colleagues, completely engaged in delivering the very best quality of service to our clients and retailers.”