Suzuki boosts automobile guarantee to 10 years for loyal prospects

Suzuki GB is boosting the service activated guarantee programme for its prospects as much as 10 years to proceed to help loyal prospects who use its franchised supplier community for servicing.

Since 2023 the scheme has lined automobiles for seven years.

Launching to its UK and Republic of Eire prospects on Might 11, Suzuki Service Activated Guarantee is obtainable as soon as the car reaches the tip of its producer guarantee interval of three years / 60,000 miles and is booked in for its subsequent scheduled service inside the Suzuki supplier community.

This guarantee, which covers main parts for danger of untimely failure, stays in place till the following qualifying service and is then merely renewed once more as much as a most car age of 10 years or 100,000 miles, whichever comes first.

Suzuki mentioned sought to provides much more additional peace of thoughts to motorists plus enhance buyer retention inside its authorised workshop community.

Ought to a buyer resolve to promote their car between companies and inside the 10-year qualifying interval, the guarantee may be transferred to the following proprietor once more freed from cost.

Suzuki dealerships also can apply the guarantee to a Suzuki car that has been bought privately or has a spot in its supplier service historical past when it is available in for service.

Denis Houston, director of aftersales, Suzuki GB, mentioned: “At Suzuki, buyer expertise and retention are paramount, the extension of Service Activated Guarantee will definitely improve this for the longer term, making certain our prospects get the most effective ranges of service, fitment of real elements and avail of the experience inside our supplier community reasonably than going to a non-franchised repairer as soon as their producer guarantee expires.

“Providing Service Activated Guarantee freed from cost for each UK and Irish prospects is one thing we’re very proud to supply as a robust message”.

At Suzuki, the very best ranges of customer support are ensured, and the model has received a number of trade accolades lately, most not too long ago for its Buyer Suggestions Technique on the UK Buyer Satisfaction Awards (UKCSI) and follows a class win simply two years in the past when Suzuki received the Trusted High quality Supplier class.   

Additional recognition of consistency on this space consists of Suzuki being ranked the No 1 Automotive model in UKCSI eight instances since 2019 within the bi-annual index.